Privacy Policy
SweetWater Portables
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Effective Date: March 9, 2026
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SweetWater Portables respects your privacy and is committed to protecting the personal information you share with us through our website, forms, and communications.
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This Privacy Policy explains what information we collect, how we use it, how we protect it, and your choices regarding your information.
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1. Information We Collect
We may collect personal information that you voluntarily provide to us, including:
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Name
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Email address
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Phone number
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Address
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Project details or quote request information
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Any other information you submit through our website forms or by contacting us directly
We may also collect certain non-personal information automatically, including:
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IP address
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Browser type
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Device type
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Pages visited
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Time spent on the website
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Referring website or source
HighLevel recommends privacy policies clearly explain what data is collected and how it is used, especially anywhere personal data is captured through forms, websites, calendars, chat, or other touchpoints.
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2. How We Use Your Information
We may use the information we collect to:
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Respond to inquiries and quote requests
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Contact you بشأن pricing, availability, scheduling, delivery, and customer service
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Provide updates related to your request or purchase
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Improve our website, services, and user experience
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Maintain records of communications and transactions
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Send text messages or emails you have agreed to receive
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Comply with legal obligations
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3. Text Messaging and SMS Communications
If you provide your mobile phone number and opt in through one of our website forms, you may receive non-marketing text messages from SweetWater Portables related to:
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Quote requests
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Pricing
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Product availability
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Scheduling
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Delivery coordination
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Customer care updates
Message frequency may vary. Message and data rates may apply. You can opt out at any time by replying STOP. For assistance, reply HELP.
Your SMS consent must be clearly described, and HighLevel’s current A2P guidance expects disclosure of message type, message frequency, opt-out instructions, and message/data rates.
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4. SMS Consent
By checking the consent box on our form, you are agreeing to receive text messages from SweetWater Portables for the purposes described above.
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SMS consent is collected only through a clear, optional, user-initiated form submission
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The consent checkbox is not pre-checked
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Consent is not a condition of purchase
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You may opt out at any time by replying STOP
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You may request help at any time by replying HELP
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5. No Sharing of SMS Opt-In Data
SMS opt-in data and consent will not be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes.
This is one of the most important statements for A2P compliance, and HighLevel flags it as critical in policy review.
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6. How We Share Information
We do not sell your personal information.
We may share your information only when necessary with trusted service providers that help us operate our business, such as website hosting providers, CRM platforms, communication tools, payment processors, or scheduling tools. These providers may only use the information as needed to perform services on our behalf and not for their own marketing purposes.
We may also disclose information if required by law or to protect our legal rights.
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7. Cookies and Tracking Technologies
Our website may use cookies, analytics tools, pixels, and similar tracking technologies to improve performance, understand visitor behavior, and support advertising or remarketing efforts.
These technologies may collect data such as browser type, pages viewed, time on site, and how visitors interact with the website.
You can adjust your browser settings to refuse cookies or alert you when cookies are being used.
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8. Data Security
We take reasonable administrative, technical, and physical precautions to help protect your information from unauthorized access, use, or disclosure.
However, no online transmission or storage system can be guaranteed to be 100% secure, so we cannot guarantee absolute security.
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9. Your Rights and Choices
You may contact us at any time to:
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Request access to the personal information we have about you
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Request that we update or correct your information
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Request that we delete your information, where applicable
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Opt out of future communications
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Withdraw consent to receive text messages
To stop SMS messages, reply STOP.
For help with SMS messages, reply HELP.
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10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review their privacy policies before providing information.
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11. Children’s Privacy
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
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12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
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13. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us at:
Sweetwater Portables
2885 SE Hwy 70
Arcadia, FL 34266
(941) 626-1820